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Ticketmaster assistant for messenger helps fans discover and search for events by date, location, genre, or specific artist and it’s super easy (and fun) to use and since you. For those who prefer typing over talking, ticketmaster’s chat support is more extensive: This wider availability makes chat a great option for evening inquiries or weekend. Ticketmaster chat can help you fix ticket problems fast. It’s often quicker than calling or emailing. Chat support is open at set times to help with refunds, account issues, and. Sign in to chat with us. Find your order in my tickets. Select the chat icon. What you get when you chat with us. We'll know if your event is today and prioritize your. For any questions or feedback, get in touch with us via email or chat, and we'll be glad to help. Have tickets and need help? Sign in to your account. Find your order in my. Ticketmaster is the latest music company to be dipping its toes in the waters of messaging bots. It has launched a bot called ticketmaster assistant for facebook messenger,. For any questions or feedback, get in touch with us, and we'll be glad to help. If you need to contact us about your order, you can now do this directly from within my account. How to access ticketmaster live chat. Accessing the live chat with ticketmaster is straightforward.